From Healthcare to Housing: How AI Is Supporting Florida Businesses

December 23rd, 2025

Artificial intelligence is beginning to play a practical role in Charlotte County, helping businesses improve efficiency. It does so by keeping human expertise at the center of their operations. Rather than replacing workers, AI is being adopted as a support tool. This strengthens service delivery, improves responsiveness, and helps organizations scale responsibly.

In healthcare, Lee Health is using AI to strengthen maternal care. This is done through Florida’s first AI-powered birth care center. The system provides continuous remote fetal monitoring, offering clinicians real-time insight into patient conditions. It also allows earlier intervention when warning signs appear. While AI supports monitoring and analysis, clinical judgment remains central. Thus, technology is reinforced as a complement rather than a replacement for skilled healthcare professionals.

Beyond healthcare, AI is reshaping customer experience in the housing and property management sector. Incore Residential manages communities across Southwest Florida and has implemented an AI-powered virtual assistant. This tool handles routine inquiries through text, chat, and voice. The technology improves response times and reduces communication bottlenecks. As a result, on-site teams can focus on resident relationships, tours, and complex service needs.

Florida’s AI momentum also extends to major business investment and workforce development. Global technology company ServiceNow is expanding its presence in West Palm Beach. They are establishing a regional innovation hub and AI Institute. The project is expected to generate significant economic impact and more than 850 jobs. Moreover, it offers AI-focused training and certification programs to support long-term talent development.

Together, these examples highlight a clear trend across Florida’s economy. AI is being used to enhance human-centered work, improve operational efficiency, and support sustainable growth. Communities that embrace innovation while investing in workforce readiness are positioning themselves for long-term success.